|
|
|
| Frequently
Asked Questions |
- About Tokyo
Apartment
& Office Center...
- About Our
apartments...
- About rental terms
and
conditions...
- About Tokyo
Apartment
& Office Center...
- Are
you a rental agency, or do you own the apartments?
We own
and
operate
the majority of the apartment buildings listed on our website. We are
not a typical Japanese rental agency. This allows us to offer you much
better apartment rental terms. For example, you don't have to pay key
money, and there are no agent fees.
- Can
I communicate with you in English?
Yes.
Many of
our
staff are bilingual, and have lived overseas. We also have several
foreign employees working in our leasing department. We would be happy
to communicate with you in English, Chinese, or Japanese. All of our
rental agreements have been translated into English.
- Where
is your office located?
Our
primary
office is located in central Tokyo, very close to both the Yurakacho
line (Kojimachi station) and the Hanzomon line (Hanzomon station). If
you would like to visit our office in person, please let us know in
advance, and one of our staff will meet you at the local subway station
to guide you to our office.
- About our
apartments...
- Do
I have to share the kitchen or bathroom with other tenants?
No. All
of our
units are private apartments with their own kitchens and bathrooms.
- Are
your apartments furnished?
You can
rent
any of our apartments either furnished or unfurnished. Many of our
apartments come with some furnishing already included in the monthly
rent. In addition, we can
furnish your apartment with a television, washing machine,
bed/mattress,
curtains, microwave oven/toaster, dining table and chairs for a small
additional monthly charge.
- What
about internet connection?
Many of
our
apartments have internet connections already setup and included in the
monthly rent. All apartments
have some provision for internet connection. Some buildings are
equipped with fiber optic/broad band capability, while other buildings
utilize ADSL.
- Are
utilities like gas and electricity included in the rent?
Many of
our
apartments are
available with the utility costs included in the monthly rent. Please
check the individual apartment listing on this website. For those
apartments that don't include utilities, the costs are the
responsibility of the tenant. Of course, we
assist tenants in making the arrangements with the utility providers
(gas, water, electricity, internet access.)
- Can
I see the apartment?
Of
course, we
would be happy to show you the apartment you are interested in,
assuming that the previous tenant has vacated.
- About rental terms
and
conditions...
- What
do I have to pay initially?
The
first
month's
rent, a security deposit equal to one month's rent, and 15,100 yen for
a casualty insurance policy (2-year coverage.)
- Do
I have to provide a guarantor?
No. In
most
cases we do not require tenants to supply a guarantor. We do ask that
applicants supply us with a reference so that we can confirm employment
or other relevant information. Please make sure to fill out the online
application with
as much information as possible.
- What
identification documents are required?
Official
picture
identification such as a passport with a valid Japanese visa and an
alien registration card (gaikokujin toroku-sho.)
- What
if I have to cancel the rental agreement early? Will I get my security
deposit back?
If you
need
to
cancel the rental agreement early, we ask that you provide us with
written notice at least one month in advance. Security deposits are
refundable based on the rental period after deducting any charges for
apartment damage repairs.
- I'm
only going to be staying in Tokyo for a week. What is your minimum
rental period?
Apartments
at our
SOHO Asakusa location are often available for rental on a weekly basis.
Please fill out the application form, and indicate your rental dates.
We will let you know what units we have available for that timeframe.
- Can I reserve an apartment
from overseas before I arrive in Japan?
Yes. We
frequently have tenants reserve apartments by wiring a deposit prior to
their arrival in Japan.
|
|
|